Telephonic Nurse Case Management:
This product is designed as an early intervention tool to assess and manage new
cases. Referral is recommended at the onset of injury. Our telephonic program
can be implemented to meet the various needs of the customer. Routinely upon
referral, a Registered Nurse implements a three-point contact with the provider,
injured worker, and employer. After initial contact the nurse will assess and
evaluate the case information and provide written recommendations to the carrier
within 48 hours. The assessment includes but is not limited to medical issues,
initial red flags, and recommendations for future file handling.